I just returned from Recognition Professionals International 11th Annual Conference in sunny, hot Newport Beach California. During the conference, Dr. Bob Nelson spoke as a recognition expert. He provided the following tips for effective employee praise and recognition:
CREATING POSITIVE FEEDBACK ©Dr. Bob Nelson – Nelson Motivation, Inc.
I Saw What You Did Others don’t know what you see.
I Appreciate It Place value on the behavior or achievement.
Here’s Why It’s Important Always provide a context.
Here’s How it Makes Me Feel Give an emotional charge.
Recognition ASAP3! Guidelines for Effective Praising ©Dr. Bob Nelson – Nelson Motivation, Inc.
As Soon: Timing is very important; don’t delay praise.
As Sincere: Words seem hollow if you’re not sincere in why you’re praising.
As Specific: Avoid generalities in favor of details of the achievement.
As Personal: When possible, convey your praise in person, face-to-face.
As Positive: Don’t undercut praise with a concluding note of criticism. As Proactive: Praise progress towards goals, otherwise you’ll tend to react to the negative – typically mistakes – in your interaction with others.
Submitted by lorrainer@cryst... on May 2, 2008 - 09:18.
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