Terms and Conditions

This website is operated by Crystal D. Direct all inquiries to:

Crystal D
Marketing Communications Department
505 Atwater Circle
St. Paul, MN 55103

Your use of the Crystal-D.com website is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Crystal-D.com website.

Promotional Consultant Secure Access
Secure access to the Crystal-D.com site is available to promotional consultants to the promotional products industry. This access is for the sole use of order tracking, sales resources including sales tips, sales guides, awards and recognition best practices, success stories and other sales help as needed for promotional consultants. The secure access of the Crystal-D.com site is for purposes of helping Crystal D customers make awards sales easier and more efficient. Crystal D does not sell awards and recognition products through corporate buyers/consumers. Crystal D solely sells awards and recognition products through promotional consultants of the promotional products industry.

Corporate Buyer Secure Access
Secure access to the Crystal-D.com site is available to corporate buyers/consumers for educational purposes only. This secure access is limited exclusively to Recognition Best Practices and Recognition Success Stories. Crystal D does not sell awards and recognition products through corporate buyers/consumers. Crystal D solely sells awards and recognition products through promotional consultants of the promotional products industry.

Copyright and Trademark Notices
The customer agrees to hold harmless and will defend Crystal D from all claims for patent, trademark or copyright infringement claims. All liability for the proper use of a trademark rests with the customer. Crystal D reserves the right to photograph or show as samples any items produced by us without any liability on our part as to trademark or artwork rights. Most logos shown in the catalog are from our customers and are used for display purposes only. No endorsement of product or company should be implied in any case. The Content on the Crystal-d.com website, and the site as a whole, are intended solely for personal, non-commercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Crystal D reserves complete title and full intellectual property rights in any Content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Crystal D.

Standard of Quality
Occasional air bubbles, chill marks and flow lines are inevitable in blown and molded crystal because each piece is the result of personal craftsmanship. These minor variations are not considered defects. Quality control standards are maintained on all items to provide appealing cost-effective promotional products. Due to inherent properties of glass, ceramic and marble, small imperfections may be evident from time to time. Variations in materials, firing temperatures and glaze may result in variances in appearance, which are and must be considered acceptable. To ensure that you are completely satisfied with Crystal D’s products, we advise that you consult the General Information and Artwork Specifications.

Credit Terms
All customers are subject to credit approval prior to placing an order. No COD's are accepted. Prepayment of VISA or MasterCard is required for all new accounts. A 3% surcharge will be added to credit card payments that are made after the product(s) are shipped. A 1.5% finance charge will be added to the bill for accounts over 30 days (APR 18%).

Pricing
Pricing is subject to change without notice. Contact customer service to verify prices. The prices shown on this site are quoted in U.S. Dollars and are valid and effective only in the United States.

Submissions
We welcome your comments regarding the Crystal-D.com website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications sent to Crystal-D.com will be, and remain, the exclusive property of Crystal D. Your submission of any such Comments shall constitute an assignment to Crystal D of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Crystal D will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you do not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Colors
Crystal D has done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Disclaimer
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Crystal-D.com website, and that Crystal D shall not be liable for any damages of any kind related to your use of this site.

Indemnification
You agree to defend, indemnify and hold Crystal D harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Crystal-D.com website.