Emma – Customer Service Specialist

My name is Emma, and I am an Customer Service Specialist.

I have been a member of Crystal D’s Customer Service team since 2023 and have years of customer service experience from retail and my family’s carpet cleaning business.

I was born and raised in Minnesota, but spent a lot of time in Guadalajara, Mexico, where my family is from. I am currently a student at ASU obtaining a degree in Communications through their online program.

Outside of work and school, I enjoy spending time with family and friends, reading, attending concerts, traveling, and watching horror films. I have been to over 30 concerts in the past year, ranging from EDM to R&B, and I am always hunting to find new musicians and songs!

Something Surprising:I am fluent in Spanish and have been teaching myself Italian since 2021.

Recognition Stats:

• Integrity WOW Champion: 2024

Favorite Award: Orion Star 10" because I have a fascination with astronomy and astrology, and this award catches my eye with the star being the focal point.