No Recognition

    #ChuckSaid – No Recognition Is Better Then Bad Recognition

    My son-in-law is a physician. He works in a hospital taking care of patients after the emergency department admits them. He works shifts, carries a pager, and hardly has time to eat lunch.

    His first job was at a regional medical center in the city where he lives. My son-in-law joined this particular hospital because it seemed to have a great company culture. He agreed with their core values and planned to improve his professional skills as a hospitalist. It appeared to be a great fit both professionally and personally.

    And it was a great fit in many ways. He learned a ton about his role in the physician “food-chain.” He met some amazing nurses and doctors with exceptional character and was able to strike a balance between work and life for the first time in a decade.

    Sadly, though it took only a short time for my son-in-law to conclude that the corporate values and purpose touted during the interview were nothing more than lip service. The core values were hit or miss, depending on the situation at hand. Nobody really believed in them.

    All that talk about purpose and values during the interview process was just a marketing ploy to attract new doctors. Continue reading…

    2017 Respect Value Champion Eric Wiberg

    2017 Respect Value Champion: Eric Wiberg

    Hello readers! Alexis here, back with our next Value Champion profile! Recognizing our employees for living out our core values is a big part of who we are at Crystal D. At WOW Day, we recognized a new set of Value Champions (VCs).

    Our Value Champions are people who have been nominated by their peers and selected by managers as a person who lives out one of our five core values: integrity, quality, respect, commitment, and passion. Our VCs receive a lot of fantastic perks throughout the year including:

    • A shiny crystal award
    • Their name and picture on the Wall of Champions
    • A reserved parking spot right in front of the building
    • An afternoon boat outing with Chuck and the other VCs in the summer
    • Eight different meals from Let’s Dish!
    • $100 and an afternoon off in December to go holiday shopping
    • Re-recognized with a certificate that’s framed and presented to them at the end of the year
    • Meetings with managers over breakfast to discuss how Crystal D can improve
    • Planning company events and community outreach

    Now that’s a lot of great stuff!

    I got a chance to talk with our newest Respect Value Champion, Eric Wiberg. He told me how he felt when he won this award and how the experience affected him. Continue reading…

    Second Quarter WOW Champs

    2018 Second Quarter WOW Champs Revealed!

    It’s WOW Champ time again! On Wednesday, we announced our second quarter WOW Champs, and we’re excited to share the winners with you!

    Every quarter, five people are chosen as WOW Champs. These people are nominated by their peers for best representing one of our five core values. Once the nominations are all gathered up, managers meet to discuss who best embodies each value. Then at our company meeting, Chuck says a few words about each person and how they exemplified that value. Continue reading…

    The Perfect Product for Any Occasion

    Crystal: the Perfect Product for Any Occasion

    Scenario One: you’re a rock star executive assistant, working for a major company in your industry. Your company has ten people retiring this year, and they need something special to celebrate this milestone.

    Scenario Two: you’re the CEO of a mid-sized company. You just bought another company and want to commemorate the merger with a keepsake of some sort.

    Scenario Three: your sales team hit a significant milestone and you want to celebrate their accomplishment with a spectacular award.

    Scenario Four: you’re the organizer of an annual golf tournament. You’re looking for a classy and affordable award for first, second, and third place.

    What do these four scenarios have in common? They can use crystal to memorialize these very different occasions. Let’s dive into these ideas a little deeper. Continue reading…

    Integrity Value Champion

    2017 Integrity Value Champion: Joe Christensen

    Hello readers! Alexis here. I love talking to our Value Champions (VCs) about their experience winning an award. It’s always a great experience to watch my coworkers receive an award that they deserve.

    Our Value Champions are people who have been nominated by their peers and selected by managers as a person who lives out one of our five core values. Our VCs receive a lot of awesome perks on WOW Day and throughout the year including:

    • An awesome award
    • Their name and picture on the Wall of Champions
    • A reserved parking spot right in front of the building
    • An afternoon boat outing with Chuck and the other VCs in the summer
    • Eight different meals from Let’s Dish!
    • $100 and an afternoon off in December to go holiday shopping
    • Re-recognized with a certificate that’s framed and presented to them at the end of the year
    • Meetings with managers over breakfast to discuss how Crystal D can improve
    • Planning company events and community outreach

    Now that’s a lot of great stuff!

    Today I had the chance to talk with our Integrity Value Champion, Joe Christensen. He told me a bit about his experience winning this award. Continue reading…

    Sell-More-Think-Differently

    #ChuckSaid – Sell More by Thinking Differently

    Selling is what we do each and every day. It pays the bills, keeps us moving, and gives us a sense of purpose. Make one more sale, place one more purchase order, make one more call – these tasks push us through each day.

    This type of thinking is Task Thinking because one task PUSHES us to the next task, then on to another task, and so on. You continuously ask the question, “What is my next task?”

    When you ask this question, how do you feel about your work?

    Chances are, you feel more weighed down? More frantic? More fragmented? Continue reading…

    Lifeworks Annual Celebration

    An Incredible Experience at the Lifeworks Annual Celebration

    Hello, readers! Alexis here, and I have an incredible story to share with you. On April 26, five of our Memory Makers attended the Lifeworks Annual Celebration. Lifeworks is a nonprofit organization that serves people with disabilities. This gala event serves as a fundraiser for Lifeworks as well as a celebration for people with disabilities. And they really know how to make award winners feel special.

    I wondered how Crystal D got involved with Lifeworks, so I asked Chuck to fill me in on the details. “Judy Lysne, the previous CEO of Lifeworks, is a friend of mine,” Chuck told me. “I went to one of the galas and saw how crappy the awards were. They didn’t represent the amazing people who won them. Then I found out that Lifeworks was paying for them! I volunteered to donate the awards, and we’ve been providing the awards since 2012. I’m very proud to see our awards associated with such a great organization.”

    This year, Chuck sent five Memory Makers to the gala so they could experience the event. I got the chance to talk to them this week! They filled me in on how amazing the event was and all the emotions from the winners and attendees. The lucky five that attended were customer service and solutions manager Kari, HR manager Pam, solutions specialists Mike and Christian, and marketing coordinator Jen. Continue reading…

    Star Wars

    Your Focus Determines Your Reality: Onboarding Lessons from Star Wars

    May the Fourth be with you! Happy Star Wars Day, readers. I have a treat for you: a Star Wars-themed blog!

    I know what you’re thinking: “What does Star Wars have to do with anything you write about, Alexis?”

    Well, it has to do with onboarding. If you haven’t gotten the chance to learn what onboarding is and why you need it, check out our NEO post.

    In The Phantom Menace, Qui-Gon Jinn trained a young Anakin Skywalker and told him, “Your focus determines your reality.” What does that mean? What does that have to do with onboarding? The reality is that your employees won’t develop a strong connection with your company unless you have focused on an incredible onboarding plan. Onboarding helps new employees focus and connect with their new employer.

    “But what does this have to do with Star Wars? They didn’t onboard their employees.” You make an excellent point, but you can learn important lessons from the franchise that will help you create a strong onboarding plan. Continue reading…

    2017 Grand Value Champion

    2017 Grand Value Champion: David Schaeppi

    Alexis here! At Crystal D, we love recognizing our employees, and at WOW Day 2018, we recognized a new group of Value Champions (VCs).

    Our Value Champions are people who have been nominated by their peers and selected by managers as someone who lives out one of our five core values: integrity, quality, respect, commitment, and passion. We also recognize a Grand Value Champion (GVC). This is someone who lives out all five of our core values and has previously been a VC. Our VCs and GVC receive a lot of awesome perks throughout the year including:

    • An awesome award
    • Their name and picture on the Wall of Champions
    • A reserved parking spot right in front of the building
    • An afternoon with Chuck and the other VCs for a boat outing in the summer
    • Eight different meals from Let’s Dish!
    • $100 and an afternoon off in December to go holiday shopping
    • Re-recognized with a certificate that’s framed and presented to them at the end of the year
    • Meetings with managers over breakfast to discuss how Crystal D can improve
    • Planning company events and community outreach

    Now that’s a lot of great stuff!

    I got a chance to talk with our GVC winner, David Schaeppi. He told me about his experience winning this prestigious award. Continue reading…

    #ChuckSaid – Don’t Leave Sales on the Table

    I’ve heard the same mantra for years. Distributors walk by our tradeshow booth and say, “WOW, your awards are so beautiful. I wish my customers wanted this stuff!” Well, the truth is they do want this “stuff.” However, they’re getting it from someone other than you!

    Don’t believe me?

    I’ve been in this game for 25 years and I know from experience that the game is changing. The demand for recognition awards outside the promotional products industry is growing. However, within the promotional products industry, the demand for awards is shrinking. Continue reading…